FAQ

  • We are a local rental company in the Twin Cities area. We provide quality services at affordable prices when you need it most. We'd be thrilled to be part of your next event—please reach out to us via email or add items to your cart and submit a quote to receive a personalized estimate from us!

  • A Valid Minnesota State ID is required for ALL Rentals. You also must be at least 18 years old to rent. 

  • By submitting a list of items to us, we will then send you a rental agreement.

    Event equipment is secured once the signed rental agreement is received and a 50% deposit is paid for orders over $200, or 100% for orders under $200. The remaining balance is due 3 business days before delivery. For payments made by credit or debit card, the balance will be processed 3 business days prior to delivery.

  • We understand that circumstances may change, and we strive to accommodate our customers to the best of our ability. Please read our refund policy carefully before making a reservation. Cancellation by the Customer: If you decide to cancel your rental, we do not issue refunds for any reason. 

    Please click here to read more on the cancellation policy

  • Reservations are required and recommended to do as early as possible to ensure you secure the equipment you need for your event.

  • Yes!

    Standard delivery rates start at $100 for distances up to 20 miles from our Saint Paul location.

  • For an additional fee, we can handle the setup and breakdown of your equipment. The charges are $50 for the base service, plus $1.50 per chair, $2.50 per table, and $3.50 for each table with linens.

    Reach out to us via email [email protected] or call us at (651)-243-4929

  • HSMW Party Rental requires a 50% down at time of reservation to hold items for your date.

    We are more than happy to provide a quote at any time free of charge but we cannot guarantee the availability of any items until a reservation is completed with a signed contract and deposit paid.

  • Yes we do. 

    Pick up from our warehouse in Saint Paul. 

  • Our standard delivery service is Monday through Friday from 9:00 AM to 6pm.

    Delivery at a specific time is available for an additional fee. 

  • Yes! Deliveries can be scheduled with a guaranteed delivery window of one hour.

    For an exact delivery time, there is an additional fee of $200.

  • Unfortunately not, we charge for time out not time used. 

  • For an additional fee we provide services to help with events starting early in the morning or late at night. $300 delivery fee if the event is at 7 am - 8 am or  $150 if delivery is before 11 AM and $150 before 10 PM. For Sunday or Saturday events we only deliver a day early. 

  • Yes, the damage waiver is mandatory for every order. 

If you have any other questions, feel free to reach out to us at [email protected] or 651-243-4929